Rising Leaders
Emotional Intelligence
Building Impactful Relationships
Coaching & Communication
Conflict Resolution & Change Management
Fostering Healthy Work Cultures

PROFESSIONAL DEVELOPMENT

Leadership Training

A leader is one who knows the way, goes the way and shows the way! - John C.Maxwell

These programs form a part of the solid foundation every leader should have and continue to build upon:

15 Invaluable Laws of Growth
21 Laws of Leadership
Everyone Communicates, Few Connect
Becoming a Person of Influence
Put Your Dreams to the Test
Leadership Gold
How to be a Success

TRUSTED, PROVEN
LEADERSHIP PROGRAMS

John Maxwell Leadership

6-10 week Training Programs
all centered around these world-class books by John Maxwell:

Centered around the psychology behind customer service, participants learn to how to read and serve the needs of customers/clients. 
Two discoveries are uncovered:
1) Assessment of Self (Empowerment, Reputation, Ownership)
2) Assessment of Customer (Desires, EIQ & Empathy)

ENGAGING CUSTOMERS, PRODUCING RESULTS

Customer & Client Engagement

Customer Service Psychology

S.O.S - Strengthening Our Service

Measurable Results-Based Customer Service Training
Case Scenarios created based on client feedback in guest checkout surveys and TripAdvisor

Each of us is wired with a very unique style of communication and collaborating with others. When we take our best and use it to serve people and projects, we can enjoy a higher degree of performance and a lesser degree of difficulty in our interactions with others. 

Based on your responses to the online assessment, this report shows your leadership communication style and offers tips on how you can connect more effectively with others. It also provides information on your strengths in influencing results, all of which are important to communicate, connect, and collaborate with others. 

Your report uses the DISC Personality System. The acronym DISC stands for the four personality styles represented by the letters : 
D = Dominant, Driver
 I = Influencing, Inspiring
S = Steady, Stable
C = Correct, Compliant 

This assessment is essential for Leadership Development and Invoking Change!

IDENTIFY YOUR LEADERSHIP STYLE!

Leadership Assessment

A fun, interactive, and edifying way to assess communication, address difficult topics, and identify strengths and weaknesses. Through thought provoking questions, individual reflection, and ideological debates, your management team will understand one another more deeply in order to perform more effectively. This tool will help lead the conversation into how you can work with the organization to improve in their areas of weakness and enhance their strengths

CONTINUOUS LEADERSHIP ENGAGEMENT THROUGH DISCUSSION

Leadership Game

After a great day of learning, nothing gets a team more unified and fired up to make great changes than an interactive retreat. 

At Impactful Imprints Training and Consulting, we offer a host of activities and games that are not only fun but that also re-confirm company core values and inspire team-building and a collaborative approach to problem-solving.

This can be purchased as an add to your training or be conducted on it's own as a starter initiative to show your team members your appreciation or as starting point of commitment to investing in them in the future.

Whether it be a relaxing boat ride, a quiet lunch with beautiful scenery or a sporting event on field, we have you covered!

THE INSPIRATION FOR COLLABORATION!

Retreats & Team Building