Most managers have an innate fear of or struggle with conflict management and confrontation.
Some managers have no clue of the negative impact being made or that there are option s to make the process so much easier. While others are consciously aware but need a solution.
This week’s soft skill recommendation is Conflict Management and Resolution.
Senior HR Professionals should prioritize securing Training and Development for their Managers and Supervisors. This will help alleviate the added burden they experience having to provide leadership support to them where lacking and allows them to focus on their neutral role as HR.
Managers who prioritize mastering conflict skills increase relationship building, prevent deep rooted conflict and can increase communication and guide their team members into higher level of productivity
Check out our video here!
On a scale of 1-10 how comfortable are you with communicating criticism or delivering news that your team member may respond negatively to?